Service
Draft structure — not reviewed, not launch-readyShipping
The sections below show what each policy will contain and where the unresolved terms will sit. Nothing here is a reviewed legal text, and no timeline, charge or promise has been invented to fill a gap.
Where these details will come from
Where these details will come from
Each field marked 'to be confirmed' is set in one place before launch, then published here as plain language. Until then, ask us directly if a term affects a decision you are trying to make.
01What we ship, and where
To be confirmedThe list of areas served, whether service is nationwide or limited to selected regions, and how a location is checked at checkout.
02Delivery timelines
To be confirmedPreparation time, transit time, and the difference between a ready-to-wear garment and a made-to-order one. Not yet confirmed.
03Shipping charges
To be confirmedCost per order or per weight band, any free-delivery arrangement, and how charges appear alongside the multi-item discount. Charges are never discounted.
04Couriers and tracking
To be confirmedWhich carrier handles which area, whether tracking is provided, and who to contact when a parcel is late.
05Children's garments and delivery
To be confirmedHow a delivery is handed over, and what happens if nobody is available to receive it.
- Agreed by the business before the site launches.
- Checked against the services that would actually handle the data or the order.
- Published in full, with a date, before anything is sold.
Ask us what a policy will say
If you need a term before you order — a delivery window, an exchange condition, how your details are handled — send the question and we will answer with what is currently agreed, and say plainly which part is still a draft.